FAQ
Q:What's your minimum order and delivery time?
Minimum Order: 200 square meters
Delivery Time: 200-500 square meters: about 3-5 days
500-1000 square meters: about 5-7 days
1000-3000 square meters: about 15 days
Q:How to pay?
1.Tell us the exact dimension and quantity you order.We make quotation for you.
2.If everything is OK,we make a PI for you. Then please pay the 30% of the total amount to our account.
(we Accept T/T,Western Union,L/C,etc)
3.After we receive the 30% payment, we will produce the goods for you.
4.Once we finish the products ,we will send you the photos to check and confirm.
5.If everything is ok, we will send out cargo and give you a B/L copy.
6.After we receive the balance amount, we will send B/L to you, you can pick up your cargo.
Q: I pay money to you, is it safe?
WE ARE TRADE ASSURANCE MEMBER, YOUR PAYMENT IS GARRANTEE BY ALIBABA
Q: Does artificial grass have a limited life?
It has long life lasting 8-10 years. Artificial grass is a synthetic product exposed to outside. With anti- UV function the grass guarantees users up to 8 and 10 years life span. The development of manufacturing fib ers of artificial grass is taking giant steps forward, thus offering greater resistance to wear and the flattening of yarns. So it is important to choose high quality artificial grass when purchasing.
Q:How to install it?
It is very easy, you can ask Marcus for installation video.